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Wahl Warranty Information

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Warranty

Learn more about your product's warranty.

This is my first time cutting hair. What clipper would you recommend?

We offer a full line-up of hair cutting kits with a large range of features and attachments to consider. See the Hair Clipper section of our site. Wahl generally recommend two clipper kits for beginners. Our 79600-3301 or 79524-5201.

Both kits give you everything you need to cut your hair at home.

We do have Tips and Videos on line that can show you basic cuts and techniques.

Where can I find product warranty information?

All Wahl clippers come with extended warranties ranging from 2 to 5 years and a 30 day money-back satisfaction guarantee. Warranty information is listed on retail packaging with complete warranty information available in the instruction/styling guide that is available within each clipper kit. You can also visit the Warranty section of our website for more information.

Where can I purchase a Wahl Haircutting Kit?

Please visit the Where to buy section of our site for a list of major retail outlets and online sources. Or on our website here

Does Wahl offer basic tips on how to cut hair at home?

Please visit the Haircuts 101 section on our website for basic tips on cutting hair at home

Does Wahl offer tips on how to achieve specific haircuts?

Please visit the Men's Haircuts section on our website for helpful how to’s to achieve specific haircut styles

What product works best for my family’s hair types?

Wahl clippers work on every hair type. We suggest reviewing the various techniques in our styling guide for more information. Check out Wahl's full line of clippers here.

If I need replacement products or accessories, where can I find those?

Call Wahl Customer Service at 800-729-9245, or you can go to our online store at www.wahlusa.com.

Where can I find information regarding clipper maintenance and technical questions?

General maintenance information is outlined in the Instruction/Styling Guide, or call Wahl Customer Service at 800-729-9245. We also have basic videos showing how to oil and care for your blades here.

How much money can be saved by cutting hair at home?

A family with three members getting their haircut every 5 weeks can easily save over $500 per year in professional fees and travel costs, assuming haircuts cost $15.00 to $17.00 with tip.

My clipper is making a loud "clunking" sound, is it broken?

No, the unit is not broken. Rather, it is not properly tuned and as such it is not operating at maximum power. To adjust power (tune), use the end of the cleaning brush or a screwdriver to turn power screw in a clockwise direction until you hear a noise. Then, slowly turn the power screw out (counter-clockwise) until the noise stops. This is maximum power.

How can I get the parts I need?

Three convenient ways to acquire the parts you need: 1) Popular Wahl products, parts and accessories are available on-line at www.wahlusa.com. 2) Contact Wahl for specialty parts and accessories at 800-729-9245. 3) Visit our Contact Us. page to find other ways to contact Wahl's Customer Service.

Where can I buy replacement batteries?

AA & AAA batteries can be purchased at a local retailer. However, if your product is under warranty and is considered rechargeable or rechargeable cord/cordless please contact Wahl Customer Service at 800-729-9245 for replacement options.

My clipper pulls hairs instead of cutting. Does this mean I need a new cutting blade?

Try this first - Blade maintenance:

Move the taper lever up and down a few times.

Place one drop of clipper oil in the center of the movable top blade and one drop of oil on each end of the top blade.

Next, add one drop of oil to the heel of the stationary bottom blade on each side. (5 drops of oil total)

Turn clipper on and run to distribute the oil. When oil is evenly distributed, turn clipper off and wipe off excess oil with a soft cloth. If this does not help, please contact Wahl and we will help you further - Call us at 800-729-9245 or email us at techsupport@wahlclipper.com

My clipper does not want to charge - what do I do?

If your clipper does not seem to take a charge, check the following before returning it for repair:

  1. Check outlet operation by plugging in another appliance.
  2. Make sure the outlet is not connected to a switch which turns the power at the outlet off.
  3. Be sure the clipper is properly connected to the recharging transformer, all connections are secure and the switch on the clipper is turned “OFF - 0”.
  4. If your electricity is connected to a master power switch, we suggest the clipper be disconnected from the charger anytime the master switch is off. Leaving the unit plugged into a dead outlet or an unplugged charger will drain the battery.
  5. If clipper does not run and it is completely charged, turn the unit “ON - I” and pinch or push the blades manually. (Oil may have dried out between the blades, so they may be temporarily stuck together).

The charger light is not changing colors - why?

The red indicator light is just that - it indicates that the clipper has been connected to a power source. It will not change colors or go off once the clipper is fully charged. If you need more information, please contact Wahl at techsupport@wahlclipper.com and we will help you.

I have only had my cordless trimmer/clipper for two months and it won't work anymore, or it only works for a few minutes before it stops, is there a problem with my unit?

On any cordless rechargeable product, you must use the unit frequently to keep it operating properly. As stated in the instruction booklet, you should run the trimmer's/clipper's battery completely dead at least once a month, otherwise, if you only use the unit two minutes every day eventually it will work for only two minutes between charges. Thus, to prolong the life of your unit, you should completely discharge the battery at least once a month.

How do I add the guards/guide combs to the blade?

Align guard onto blade then press down where guard number is located until you hear a snap.

How do I take off the guards/guide combs?

From underneath, lift tab up to release from blade.

What is the upward rocking motion technique?

Rocking Motion - When you want to blend from one section to the next, you will need to practice moving the clipper in an upward rocking motion. This motion will leave the hair slightly longer where the clipper pulls away from the scalp, enabling you to blend between the sections and achieve a smooth transition from one length of hair to the next. This technique will enhance the appearance of your haircuts.

What do I need to know before I cut my hair at home?

Combing or Brushing the Hair - Before you cut and from time to time as you cut, be sure to comb the hair and check for the hair’s natural response in order to see how the hair falls into place. Visualizing Your Haircut When you cut hair, you should visualize the head as if it were divided into four sections. Dampening the Hair - Some haircuts work better if you spray the hair lightly with water. The dampness helps you see the natural fall of the hair and makes cutting wavy or curly hair easier.

What are the sections of the head?

When you cut your hair, you should visualize the head as if it were divided into four sections : Section 1 - The neckline Section 2 - Under the rim of the head Section 3 - The Rim or side on the head Section 4 - Top of the head. Using proper techniques when moving from one section to the next will help you blend the sections together for professional looking results.

What is the lever on my clipper and what does it do?

The taper lever adds versatility to your clipper by allowing you to gradually change the closeness of your cut. The lever in the “Up” position is the closest cut and the lever in the “Down” position is the longest cut. Should your blades become jammed with hair, move the taper lever up and down several times. This action will help free up the blades.

How do I remove my blades?

Detachable Blade System - Enables you to quickly change from a standard-width blade for full grooming to a narrow-width blade for detail trimming around a mustache, goatee, or anywhere to define the hair line and clip any stray whiskers. To remove attachment, simply pull top edge of blade away from body unit. To attach, align back tab of attachment head to cavity on the inner edge of trimmer unit and push down on top of blade.

Standard Blade: Unscrew the stationary bottom blade and top blades from the unit. Clean hair from unit and attachment. Replace with new blades and align : If your clipper has a taper lever, position the lever in the close cut position.

1. End of top blade teeth should be approximately 1/32-inch (.64 mm) back from bottom blade.

2. Extreme left-hand tooth of top blade must be covering or to the left of the first small tooth of bottom blade.

3. Extreme right-hand tooth of top blade must be touching the big tooth on the bottom blade.

If blade alignment is incorrect, add a few drops of Wahl Clipper Oil to the blades, turn clipper “On” for a few moments, turn “OFF” and unplug. Loosen screws slightly and adjust. Tighten screws after blades are aligned.

Barbers/Stylists

How do I know if my product is covered by a 1-year warranty?

All Wahl Professional and 5-Star barber/stylist clippers, trimmers, and shavers are backed by a 1-year warranty. Read full terms.

Animal

How do I know if my Wahl Animal product is covered by a 1-year warranty?

Figura, Bravura® Lithium, Chromado™ Lithium, Creativa™, Arco®, 5 Style Groom™, Wahl Pro Ion®, SmartCut Groom, Figura® Equine Kit, Arco® Equine Kit, StyleSmart Groom™, Power Grip®, Power Grip® Equine, Wahl Pro Ion® Equine Kit, SS-Pro®, Stable Pro® Plus, Cordless Combo™ Kit are backed by a 1-year warranty. Read full 1-year warranty terms.

How do I know if my Wahl Animal product is covered by a 2-year warranty?

KM5™, X-Block®, KM2™ , Lister Star, Lister Fusion Shear, Deluxe U-Clip Black/Chrome, Deluxe U-Clip®, Power Grip®, Max50+, U-Clip®, Stable Grip™, Eclipse Cordless Clipper, Max60, Iron Horse™, Color Groom®, Deluxe Essentials Grooming Kit, KM Inspire™, Show Pro® Plus are backed by a 2-year warranty. Read full 2-year warranty terms.

How do I know if my Wahl Animal product is covered by a 3-year warranty?

The KMC+ is backed by a 3-year warranty. Read full 3-year warranty terms.

How do I know if my Wahl Animal product is covered by a 5-year limited warranty?

The KM10 is backed by a 5-year limited warranty. Read full 5-year limited warranty terms.

How do I know if my Wahl Animal product is covered by a 5-year hassle-free warranty?

The KM Cordless is backed by a 5-year hassle-free warranty. Read full 5-year hassle-free warranty terms.