We operate this site to serve U.S.-based professional barbers, stylists, and beauty products’ end users. Our distribution center is not equipped to fulfill large-volume orders. Therefore, we reserve the right to reject any order that appears to be intended for resale or export.

 

Shipment Processing Times

Please note, processing times are separate from the shipping times you may see during check out. All orders are processed the same day if an order is received into our system before noon (12:00 pm CST). Processing time excludes weekends, federal holidays, and Christmas/New Years.

 

Shipping Times

Wahl ships all products from our warehouse in Illinois. For a breakdown of our expected transit/delivery times please see the map below. Please keep in mind, these dates are our best estimated delivery and actual delivery times are subject to change.

Please note: Wahl will do our best to process, ship, and deliver your order as quickly as possible. Periodically, our warehouses may experience unprecedented demand which will cause shipment delay. Additionally, delays beyond our control may occur with postal carriers.

 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Please note: Expedited or two-day shipping does not include shipping/delivery on weekends.

International Shipping

At this time, we do not offer international shipping. Please visit Wahl.com to locate our nearest office for shipping to your international location.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from wahlpro.com which will include a tracking number you can use to check order status. Please allow up to 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at wahlproservice@wahlclipper.com with your name and order number and we will investigate the delay and report back to you with our findings.

Shipment to PO Box or APO/FPO addresses

Shipments made to PO Box or APO/FPO addresses must be made using a service of the US Post Office.

 

Shipment to multiple addresses

 

If you're shopping for several people at once and want to ship your various items to several addresses, you must place a separate order for each address. A single order cannot be shipped to multiple addresses. Applicable shipping fees apply to each order placed.

Returns and Exchanges

Returns

Wahl accepts returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus all shipping costs.

In the event your order arrives damaged in any way, please email us as soon as possible at wahlproservice@wahlclipper.com with your order number and a photo of the product condition.

Wahl only accepts returns on products purchased from wahlpro.com. For purchases made through a retail store, marketplace, or other outlet, please return to the original place of purchase. Wahlpro.com refunds are issued to the original form of payment. The original shipping and handling will not be refunded. Please allow up to 30 days to receive your refund from the time we receive your return.

 

Exchanges

If you would like to exchange your current item for a different item, please follow the return process for the item you would like to return. Then create a new order for the item you would like in exchange. If you have any questions, don’t hesitate to contact wahlproservice@wahlclipper.com.

Please note: Wahl cannot accept a return (even within 30 days of purchase) in certain situations, including, but not limited to:

Products modified in any manner

Products repaired by anyone other than Wahl Clipper Corporation

Products that have been subject to misuse or unreasonable use

Products damaged by normal wear and tear

Products damaged by negligence

Products purchased from an unauthorized seller

Products listed as final sale at the time of purchase

Please Note: The acceptance of a return is determined at the sole discretion of Wahl Clipper Corporation.

© 2016-2021 Wahl Clipper. All rights reserved.