We have seen an influx of messages on social media and through our website inquiring whether their recent purchase was an authentic Wahl tool or if they had purchased a counterfeit. Below are a few ways to verify if you purchased a new, authentic tool made by Wahl.
- The easiest and safest way to know you have an authentic Wahl tool is to purchase from a Wahl distributor. These distributors purchase products directly from Wahl professional. A full list of professional distributors in the USA can be found here. It is also important to note that Wahl does NOT recommend you purchase professional products from a third party site (i.e. Amazon, Ebay, etc…). These sites are not licensed distributors of Wahl Professional and we cannot guarantee the quality of tool you are receiving. If you are outside of the USA, we recommend contacting your local Wahl subsidiary to connect you to a valid Wahl Professional distributor. Our International website can be found here.
- Each Wahl tool comes engraved with a born-on date code. This will tell you what month and year the tool was made. Our customer service team can verify the date code information for you if need be. They can be reached at 1-800-767-9245 or here.
- All Wahl Professional tools come in Wahl specific packaging. If your tool you receive is not in the same packaging, it is likely your tool is either a). a counterfeit, or b). used. *Note: USA and International products come in different packaging. If you are purchasing a tool from outside the USA, please check the Wahl Global website to verify the current packaging image. If you have a package in question, please contact a Wahl representative here to verify.
- Check the Wahl Professional USA or Wahl Global website to verify the current product. The website will have information on products, packaging, specs, etc…